Q: Why should I move my site? What does website migration include?
A: If your current web hosting provider can no longer fulfill the needs of your site, or if you face frequent network downtime, or if you are made to wait for hours for the help desk support staff to get back to you, it might be a clever idea to change your hosting provider, i.e. to migrate all the files for your websites as well as your databases from your current provider to your new provider. At RisesWebs, we realize that this can be difficult and time–consuming. That is the reason why we will do all that for you for free!Our proficient technical team reps will transfer your site content from your current provider to us. Our techs have got plenty of experience migrating web sites and can handle everything – from a conventional WordPress–powered weblog or Joomla™ website, to a highly elaborate, custom–made application.
Q: How long will the website migration process take?
A: We try to implement all website migrations as fast as possible. Even so, we do not have a set time frame for web site migrations. There are different elements that you have to consider – the mere size of your site and the workload of our website migration staff, etc. We always strive to implement each migration within 48 hours. With smaller sites, our staff typically manages to finish in less than 24 hours.
Q: My privacy is important to me. What info do you need?
A: We’ll require the login information for your old hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my site?
A: Your site will continue to work just like it did before with your previous web hosting provider. As soon as we are through with the transfer, your website will be configured to work on our platform and we will ask you to preview it. If it is functioning correctly, all you will have to do is modify the NS records associated with your domain. Your website will be migrated to us with no downtime whatsoever.
Q: Will my old hosting provider learn that I am leaving them?
A: Nope. Aside from your login details for the Control Panel, we won’t require anything. We’ll never contact your hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all conventional Linux–based hosting platforms. We don’t support Windows–driven hosting platforms, since we do not provide Windows hosting solutions ourselves.Furthermore, we don’t support proprietary website creation and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.