Support and Help Channels
A one hour Inquiry Reply Warranty
Each ticket you submit to our customer assist staff will be handled within about 60 minutes. All normal inquiries shall be solved immediately. Yet, if the service request you have sent needs aid from a qualified technician, we will address the ticket to him and will let you know about the delay.
Top–class Customer Support Service
We will offer you 24x7x365 tech help and support via a super–fast ticketing system built into your Control Panel. You can contact us whenever you want about any of the apps that come installed in advance on the virtual server, this includes the desired Linux OS, the server management panel and our custom made Web Site Control Panel.
A Descriptive Help Section
Each part of the Web Site Control Panel that is included at no cost with your VPS includes a built–in articles base. One can find a group of detailed how to content articles and a number of step by step video courses that present all the standard website maintenance jobs. You can gain access to them by hitting the Help or Video buttons in the upper right corner of each Control Panel section.