1 hour ticket response
Timeliness is our major duty and that is the reason why we’ve got a team of accomplished techs who are ready to provide a prompt answer to any question that you might possibly have. Just send your trouble ticket from your Web Site Control Panel and we’ll reply back to you within sixty minutes at the latest. In fact, we strive hard and aim for a 20–minute customer support ticket response time.
An Outstanding Help Desk Support Service
We have a team of web hosting support engineers who are eager to reply to all your questions anytime you need assistance. The majority of our customer service staff representatives have several years of experience in the Linux shared hosting packages niche, which suggests that you can always depend on swift and elaborate answers to your queries.
An Intuitive Help Section
In the Web Site Control Panel you’ll find an easy–to–navigate Help section where you can find quick suggestions on how to use our hosting services. You can get the answers to your queries in the F.A.Q. repository, find more suggestions in the web hosting account management articles or check out our educational video tutorials.