Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction guarantee with all of our Linux shared hosting packages packages, which means that each individual advice request you post is going to be answered to within 1 hour maximum. Our support company members have been qualified to quickly correct any situation and to supply you with well–timed information on any concern that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our crew of qualified professionals is going to be on–line for you 24x7x365 to respond to all your enquiries and to correct any situation that you may have. You can open a help and support ticket from your Web Site Control Panel or drop an e–mail message whenever. Furthermore, on working days, you’ll be able to phone us or work with the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • RisesWebs has built–in a substantial know–how base into the Control Panel to enable you to have helpful step–by–step information anytime. Each part of the Control Panel features its own contextual guide area offering a list of how–to posts. We have also organized video lessons to offer you with a better visual representation of the correct way to execute any given procedure.