Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you can find an exhaustive Help section offering various educational articles and regularly asked questions. They are answered by our support team of skillful technicians. Just fill in your question and our smart platform will provide you with the best answer.

  • Top quality support service

  • How–To Videos

  • If you prefer to watch how a task is done or how an issue is dealt with, rather than just reading about it, then check out our selection of instructional video tutorials. They address lots of different topics and will help you swiftly understand how to work with our Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7 support service and include a 60–minute support ticket response time guarantee. Our accomplished customer service technicians will be at your disposal 24x7x365 and will fix any problem that you may stumble upon within maximum sixty minutes after the ticket submission. Normally, an answer will be given to you in less than twenty minutes.