Phone Support in Shared Hosting
All of our shared hosting plans feature telephone support 14 hours a day even on official holidays, so that if you do not have an account yet, you can give us a call and learn more about our solutions or whether we'll meet the system requirements for your websites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you can contact the phone number which is closer to you. In case you're an existing customer, we will help you in a timely manner with all of the general and billing issues as well as with various technical issues so as to save you time and efforts - we acknowledge the fact that often it's easier to talk with a live person and get things done without delay. Certainly, some problems simply cannot be resolved on the telephone, so if this is the case you will have to use our ticketing system.
Phone Support in Semi-dedicated Hosting
When you need more information about the Linux semi-dedicated hosting that we supply, you can call any of the three support phone lines we have worldwide - in the United States of America, the United Kingdom and Australia. Thus, you can check in advance if our services are suitable for your sites. In case you are already our customer and you own a semi-dedicated account, you have the option to reach us over the phone for 14 hours every day about any billing or general questions. For strictly technical matters you will be able to take advantage of our ticketing system so as to get in touch with our technical support since someissues just need more time to be resolved, still we will help you on the phone with lots of minor tech problems as well, saving you time and efforts.