A 99.9% Server Uptime
We’ve built our shared hosting system using stable hardware and strongly tweaked software. Our administrators have installed a tweaked version of SELinux on our physical machines to guarantee maximum safety and stability. We’ve added several DDoS protection mechanisms together with highly efficient firewall software to make sure our network is invincible and secure.
All Linux shared hosting packages packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s vital that you also build your own network infrastructure. For this reason, we built a custom internal network in all our datacenters. Based on enterprise–level Juniper routers and switches, our internal network allows for faster–than–the–blink–of–an–eye data transfer rates and is completely redundant.
In this way, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, no matter which web hosting plan you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not pleased with our web hosting services, or if you think that they are inadequate, or if you decide that you must use a VPS rather than a cloud hosting package – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control over your domain names even if you terminate your web hosting account with us.
24/7 Technical Support
In the event that you manage a web hosting firm, your support engineers are very important. Because of this, we’ve punctiliously chosen a highly professional team of support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All tech support requests are replied to in under sixty minutes and our average ticket response time is just twenty minutes!